[Resolved]  Samsung India — m

I bought a samsung s7 edge in may 2017, and it started developing hardware issues and stopped charging within a month. There service center claimed there must have been a water damage, which after a long ordeal they accepted that they will replace the usb charging hardware and accepted that there was no water damage. They for some reason also replaced the display even though it had no issues. This display installed was faulty and started giving issues.

After 2 months, my display has started flickering like disco lights. Service center guys say that this is due to some physical damage to the phone (I have handled my phone as carefully as i would handle my little 2 year old son, trust me). The screen of the phone is intact, there is not even a single scratch on the phone, but according to samsung the display inside has been magically damaged and they will not repair it for free, and are asking for 15k!!!

Attaching the phone condition, complaint reference number [protected]. Imei number [protected].