Samsung India — Microwave oven

Address:603202
Website:www.samsung.com/in/info/contactus.html

Dear Sirs
Kindly note i had purchased Samsung microwave oven model number-CE75JD-SB in chennai on 07/08/2015 and warranty expiry date on 06/08/2016.
Kindly note the product been undergone service problem on first week of december, 2015. based on product issue i have registered my compliant on 14/12/2015 and complaint number-[protected] and problem- "SE" problem
Kindly note that regarding complaint samsung service person contact via phone and said that" Due to chennai flood problem been occurred and if you will pay 100% parts charge mean we will come rectify the problem",
Kindly note under warranty product why customer need to pay for problem occurred.
Kindly acknowledge and do needful for customers
Regards
Yuvarani
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