[Resolved] Samsung India — misbehaviour of your employee | |||
Dear sir/ma'am Kindly be informed that i am your customer and right now i am so disappointed with your staff named murari posted in kaveri enterprises sigra varanasi. 1-he misguedes us for phone selection. 2-he used our bajaj card. 3-mobile is not delivered but amount is dedicated from my emi card. 4-he intentionally not cancel our order i think he use the product because product is not delivered to me. 5-he misbehave with me. 6-he use abusive language. Kindly consider regarding this because it is very serious matter. I expect your favourable response. Thanking you Abha naraini verma Varanasi u. P Was this information helpful? | |||
Nov 13, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 13, 2017 Samsung India Customer Care's response Dear Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Bharti sood
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd