Samsung India — Mobile

Gurdeep Singh84

from Mumbai, Maharashtra

Address:	Bathinda, Punjab, 151001
Website:	www.samsung.com/in/support

Dear concern
I have purchased Samsung phone model num SM-A710FZKFINS serial num RZ8H20BNR4H ([protected]) ON dated 13/5/2016. Within 2 hours I faced multiple problems in above handset like auto loudspeaker on, heating like burning, ringer problem, display problem etc etc. I feel cheated after purchase of this phone. Today I visited Samsung care at bathinda for replace the phone (return handling) but they refused for this. Kindly make it possible otherwise I am going to file a court case in consumer court against Samsung India for cheating and mentally haraashment. Do the needful as soon as possible.
Gurdeep Singh
[protected]
Bathinda 151001

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Samsung India customer support has been notified about the posted complaint.

May 14, 2016

Updated by Gurdeep Singh84 Dear concern
kindly provide me mail id of country head of Samsung India limited.

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Samsung India Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd