Samsung India — Mobile

Gurdeep Singh84

from Mumbai, Maharashtra

Address:

Bathinda, Punjab, 151001

Dear concern
I have purchased Samsung phone model num SM-A710FZKFINS serial num RZ8H20BNR4H ([protected]) ON dated 13/5/2016. Within 2 hours I faced multiple problems in above handset like auto loudspeaker on, heating like burning, ringer problem, display problem etc etc. I feel cheated after purchase of this phone. Today I visited Samsung care at bathinda for replace the phone (return handling) but they refused for this. Kindly make it possible otherwise I am going to file a court case in consumer court against Samsung India for cheating and mentally haraashment. Do the needful as soon as possible.
kindly provide me mail id of country head of Samsung india Ltd.
Gurdeep Singh
[protected]

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Samsung India Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd