[Resolved]  Samsung India — Mobile

Address:Vadodara, Gujarat, 390024
Website:shop.samsung.com/in

I ordered on samsung estore a mobile samsung on 7 pro on 8th june but still no updates. It's already 23rd june and they promised to deliver within 5-7 days as declared on site.
Call centre people keeps on telling me to wait when i call them daily as they do not have any updates.

No idea when shall i get my mobile even after paying in advance.
If i cancel, i do not expect any return. So i am just waiting.
Plz help
My phone no is [protected] and order id is[protected]
This is the site of which i ordered
https://shop.samsung.com/in/
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Aug 1, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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