[Resolved]  Samsung India — Mobile

Address:Mumbai City, Maharashtra, 400015
Website:Samsung.com

I have samsung galaxy s6 edge purchased in something about jan 2016 for 49 k . Recently i have a problem that the phone running normally and suddenly switch off. Phone is not getting charge nor switching on showing any activity. Just heating while charging . I have the same issue with my brothers phone with same samsung model . As soon as the year passed the phone is out warranty the phones are dead . Something like they know that our warrentys are over .i am also shocked coz the same issue is with brothers same samsung s6 edge . I contacted samsung care they told me cant do anything coz its out of warrenty . I said its two times the same issue in my house . Your phone not lasts after the warrenty gets overs . And also i am just using the phone normally for clicking pics . This is like that means warrenty gets over throw the phone .Fraud samsung .
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Aug 5, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

my email is [protected]@ymail.com
Mobile no [protected]
Samsung India Customer Care's response, Jul 10, 2017
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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