[Resolved] Samsung India — mobile c7pro produces electric spark when device is getting heat | |||
The issue i was getting the very first time on 6th aug 2018 and i submitted to customer service center one which is in hsr layout, banglore. They are telling its because of motherboard and they don have surety that this problem wont occur again, and they are orally strong enough and try to convince me that this problem wont occur. So i asked them to write a letter and give to me saying the same. They are not ready. So please take this phone back and give my money back as the device is in warranty also i don't want to take risk on a phone. Even if i collect back the device i really scared to charge, samsung is forcing me to take up this risk. These are the details: Job sheet no:[protected] Please see the attached video. +1 videos Was this information helpful? | |||
Sep 26, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Aug 18, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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