[Resolved]  Samsung India — mobile device problem

Address:k r palle, chittoor, Chittoor, Andhra Pradesh, 517001

Dear sir,

Most urgent

I am very sorry to inform you that i am using above subject samsung galaxy a30 mobile from march-2019. Starting three months mobile working good.

After three months this mobile not getting network signals properly.

Even city center also i am getting 1 or 2 points only.

I have givened this mobile to your customer service center, chittoor. They replaced my mobile moard. And next day it was not opened (Touch problem) again i have returned my device to service center after one weak they have givened back to me. They are damaged my back case also for this device.

Problem not solved so many times i have informed them about this issue but they are not taking it seriously.

I am requesting you to please resolve the problem as soon as possible.

Matter most urgent.

Thanks & regards
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Feb 10, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2020
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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