[Resolved] Samsung India — Mobile display not working. Model no. Samsung galaxy g930

premal75

Address:

Jamnagar, Gujarat, 360510

Respected sir
I m shankarsinh baria from bhanvad di - jamnagar
I have mobile samsung galaxy g930
Ago 7 days my mobile has display problem. When i sent it jamnagar service center. They said me that it was not in warranty. I m not glad to their service.
The mobile is not damage and hand left. Not press anything else.

Nothing any damage by me or accidentally so do in it warranty. Care said me display charge will be around 8000 /-. The mobile prise is 48900 /-. This is not fair. Care blaimed me that moblie is damaged. Give me any proof to damage. So give me positive reply as soon as possible
My job sheet no. Is [protected]

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Sep 18, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2016

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)