[Resolved] Samsung India — Mobile handset problam an your services center not manners to customer concern

kapil mithiya

Address:

335001

I just made a call in to ur call center and also went to ur service center no body bothered about customer complaint.. even also not able to resolve my issue.
And finlley m not happy with ur service...
Serial no-rz8h7050r9d
Model smifn j710fn/dd
Mr sandeep roka your services center employe not satisfied answer and bad behaviour for your employe

Pls help or look in to this

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Oct 20, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Sep 03, 2016

Updated by kapil mithiya I just made a call in to ur call center and also went to ur service center no body bothered about customer complaint.. even also not able to resolve my issue.
And finlley m not happy with ur service...
Serial no-rz8h7050r9d
Model smifn j710fn/dd

Pls help or look in to this

Any answer
Kapil kumar
[protected]

Verified Support

Sep 05, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd