[Resolved] Samsung India — mobile headphone

Pushpendu Das

from Kolkata, West Bengal

Address:	South 24 Parganas, West Bengal
Website:	[email protected]

My new samsung mobile purchased 10.5.17 my mobile warrenty 1 year and accessories 6months warranty... My mobile headphone damage in 3 months... It is my fault??? I ask with samsung company.. My headphone not warrenty coverd in 4months.. Diamond harbour (Westbengal) mobile service center any customer product warrenty not coverd sincerely and bihebear very rootly. This time last for the samsung product. Service is very bad. Bad customer handling... My mobile number-[protected]

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Nov 7, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Oct 07, 2017

Updated by Pushpendu Das This and last time and Samsung phone... Customer service is very poor...

Verified Support

Oct 07, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd