| Address: | Nashik, Maharashtra, 422010 | | Website: | network issue and battery problem |
Respected sir..
I’m dhananjay patil from nasik. I have perchased samsung “s7”edge from reliance digital ccm 11 months ago. I have been a very loyal customer of samsung. And the reason to write this mail today is i have been facing a huge problem with my phone. Literally i have changed my phone’s motherboard twice. Now the thing is that i have paid over 45, 000 rupees which is my hard earned money. I went to service centre like four times. I just wasted my time. I lost all my data kept in phone. Since i wasted four days of my life i haven't get any kinda of help from there. Now right after 1 month. I again went to service center just because my phone, s used to heat. Again they changed my phone's motherboard, i again wasted 2 days. All my data got lost. Right after 8 days i faced the same problem. Again they asked me to change my phone's motherboard. This time i have wasted my 4 working days. Still i'm not getting any kinda of help from them. Now the things is that my phone's warranty is gonna over after a month. If the same issue is gonna happen again after my warranty what should i even supposed to do. This is not fair.
Now the only expectations i have from you guys is either you can extend my phone's warranty to one more year or you can simply just give me a replacement. Please resolve my issue. Contact me if you can.
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