[Resolved] Samsung India — mobile not working

munishkamboj

from Yamunanagar, Haryana

Address:

Yamuna Nagar, Haryana, 135001

Hello sir,

Sorry to says your product is not working properly & same product is defective product.

I was gone three to four time in your customer service center but till i am not satisfied.

Today dtd 24.07.2018 i was gone your service center but they told that accessories is not available and all mother broad will be changed and will be received with in 10 days

Further i wants to explain you that this product screen already has changed and other problem also arrived

Now you are requested please change this product and provide me new product for customer stratification and goodwill in other public as well.

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Sep 8, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd