[Resolved] Samsung India — Mobile or money not refund

rippalsetia

from Chandigarh, Chandigarh

Address:

Fazilka, Punjab, 152128

Hi

i have Samsung Grand mobile after not charging i have submitted to samsung care center ...after some time your guy has dead my mobile..i have to go to many time samsung office now your guy not refund my money OR mobile..please help me

i have acknowledgement of service request slip

REMARK :CHARGING PROBLEM

I need email id & contact no of head India Operations or MD & CEO of Samsung. I also work for service industry but never give such rubbish answers also this is a pathatic service level from a company like samsung.

Please let me know if you are unable to provide me that so I can escalate the matter to Consumer Board, Govt of India.

Now your guys not give me my mobile or not money please check this and reply me

Waiting for your reply

Thanks

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May 24, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd