Samsung India — Mobile phone

Address:

Kolkata, West Bengal

I perches samsung a5 the manth is 7th february. Recent watch safe mode enable. So i going barrackpur service centre & talk problems. They told me inbound the mobile phone lequite damage.Is not free services it's chargeable. So i do not service my phone. I also talk return my phone because its chargeable. They also return back phone but not setting pda its open out the phone. So who are responsible in this matter. I want properly setup my phone and imideate staps the barrackpur service centre staffs. Manager is kanu das. This problem having 28th april. My service order [protected]. Please close my problem imideate.