[Resolved] Samsung India — Mobile phone | |||||
Hello sir iam ranjan from new delhi . I buy Samsung j7 phone recently but I face so many problems on my phone but my major issue is fast battery drain like automatically switch off and for that many time I go service centre (hcl okhla phase 1) and telling every time same problem now I give now I want a solution want new phone because its dam new and and service centre open it several times and for that scratches everywhere on phone specially on camera and company also changed my motherboard, battery or hardware software so pls now I want exchange my phone other wise I go for consumer Court or direct FIR so pls take action and look on this matter Ranjan Was this information helpful? | |||||
Dec 17, 2016 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 16, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
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