[Resolved]  Samsung India — Mobile phone

Address:	Cachar, Assam, 788109
Website:	samsung india.com

I purchased samsung mobile j2 6 2016 model on 16 nov 16. screen broken due to my mistake and i apporach to samsung service centre silchar on 12 dec 16 and his contact no is[protected] my job sheet no is [protected] . he commet to deliver the item with 7 days mens till 19 dec 16 it should deliver but neither deliver the items nor giving proper date service centre taken sevice cost 70 % in advance( total repair cost is Rs 5055) .Samsung support officer talk with service center as well as with me on conference. with conversation I
found customer is totally loser in this act because service centre
was telling Samsung GM not providing spare part ultimately mobile
became useless and repair cost is also wastage . and no body is taking
responsibility. ultemately my handset is under warranty.
plz either repair on time or provide new mobile on this aspect.
with regards...