[Resolved]  Samsung India — mobile phone

Address:Amritsar, Punjab, 143001
Website:Samsung customer care

Dear samsung i have samsung a52016 model. Its display touch is continous but colour display is black on all display. I visited to customer sevice center but they answer me display is damage. But display is pressed not broken so what is solution of that case. Your company said that our display cant broen even hit by hammer. So in that case i thought your company publish fake news if display is pressed then what is solution i have good faith on samsung reply me
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 13, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I was traveling from sector 18 to sector 17 in chandigarh and in between it slip from my pocket. It is Samsung Grand Deo having EMI No as given below
3561/50/05/421/776/8. Request to block my handset f.e.f. to save my personal details and misuse in illegal activity.
My Mobil parched before for manth probalm is not charge maximum time try but not resolved my probalm, I have visit to S G highway YMCA store but you're staff not accept my chargers and not resolved to my probalm
हम ने सैमसंग गैलेक्सी j2 मोबाइल ख़रीदा है उसका बैटरी बैकअप नहीं दे रहा हा हम ने नजदीकी सैमसंग सर्विस सेन्टर आनंद नगर देखाया उनहानो मोबाइल बना कर दिया फिर. 1 महिने बाद फिर बैटरी बैकअप माँ प्रॉब्लम आया रहा हा सर्विस सेण्टर वाला 4-5 दिन का टाइम मांग रहे एसा प्रॉब्लम क्यों आ रहा है हमें मोबाइल जल्द ठीक करवा कर दीजिये

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information