[Resolved] Samsung India — Mobile Phone Manufacturing Defect | |||
I bought a Samsung j7 in 28 apr 2017. and when i unbox my mobile phone. there is problem is images. while clicking or receiving both it shows a blur in every images and vidoes. when i complaint my shopkeeper about it he told me that he is unable to do anything. nothing in his hand. and he suggest me to go service centre. and when visited service centre.. they agreed with my problem but they did not give me any solution. they was trying to satisfying me. and after that when i did a complaint in samsung website there agents called me and trying to gave solution.. but my problem is remaining same. they told me that u should again go to service centre.. iam a working person. and i don't have extra time to waste on it anymore. 10 to 12 times i complaint with samsung website. and many times their agent called me.. but no one gave me a solution so now i want to complaint againt samsung. Samsung is cheating there customers. Firstly they do a manufacturing mistake and after that they don't have any solution for it. only a customer is fool who is purchasing your product. firstly we purchased your product and after that we only facing so many problems.. Was this information helpful? | |||
Aug 6, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Jun 24, 2017 SURYAsanty's response Powerbank, headphone, 64GB memory card is defective, my order no CIB402267Verified Support Jul 03, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
1 Comment | |||
Comments
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd