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I just purchased a received a damage samsung mobile phone sma207fg galaxy a20s. But i have received mobile as a broken screen. I am regularly doing the compliant on samsung customer care center and team members. But they did not short out my problems.
I have received a damage item by samsung.
But they didn't give any solution and positive response to me from 10 days.
Kindly suggest me for further action for the damage items or poor services by samsung.
Pls suggest at the earliest.
It occurred on: 2/11/2019
This meant that kindly suggest me for further action.
I look forward to your prompt response on this matter. As recommended by trading standards, i would like to keep a complete record of my case, so please reply to this email address.
Yours faithfully,
Bhupesh pant
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