[Resolved] Samsung India — mobile purchase on 27th of september but mobile having some problems switched off automatically

[Resolved] Samsung India — mobile purchase on 27th of september but mobile having some problems switched off automatically

D Duryodhan Routray from Siliguri, West Bengal

We have purchased a mobile Samsung j7 next on 27th September 2017 but has some problem Frequently the ph switched off We have given the mobile on 11th Oct at digital bhubaneswr they send us to Samsung service center In service center they told us that the mobile was used on January 2017 How is it possible we have purchased on 27th of September 2017 Then they uploaded the software again and gave us buy when we reached at home the ph has Been switched off again Pls help us The bill is in the name of sradhanjali malice Mob-[protected] Was this information helpful? No (0) Yes (0)
Nov 26, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 13, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd
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