[Resolved] Samsung India — Mobile replaced | |||
I Kamil khan, purchased a samsung galaxyS7 Edge mobile from MOBILE XZONE located in merrut on 30th december 2016. i wanted to bring in your knowledge that my mobile had some problem in charging within few days..later i went to samsung care centre ( HAPUR UP) to know the fault then they got to know that its motherboard has some problem n they will give my phone after a week. now i want phone to be replaced with new phone. kindly inform me if it is possible. my contact no [protected] email: [protected]@yahoo.in Was this information helpful? | |||
Feb 22, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 19, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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