[Resolved] Samsung India — Mobile samsung j5

agam patel

from Kanpur, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226020

I had given my mobile in an authorized samsung service center on 7-6-16. They had taken 2000 rs advance and didn't generated any job sheet, just given me a manual bill on which bill no. Is also not mentioned. When i forced them to generate job sheet then on "4-7-17" then they had generated my job sheet. And its about 6 days now they are just giving me excuse that, your display is done but now your mobile network area is not working & again they use to say your motherboard is not working and bla bla bla.
I just wanted you to take some legal action against them.
My bill no. Is [protected].
Kindly take some quick action or i have to take some legal action.

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Aug 11, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd