[Resolved]  Samsung India — Mobile screen not replaced after 18 days

Address:Ghaziabad, Uttar Pradesh, 201001

Not getting proper resolution for my replacement of damage screen submitted at service centre ghaziabad bill no [protected] still waiting for the same saying it will take time after 18 days . contacted over customer care as well same answer it will take time please let me know how many days company required to provide parts to service center as every time we are getting same response sir parts not available being such a reputed brand samsung not able to provide a display to service center or we are cheated by company . feeling like handy camp without my phone really a pathetic experienced by me and my family .
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Apr 13, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2017
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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