[Resolved] Samsung India — Mobile service

subashinib

from Mumbai, Maharashtra

Address:	Chennai, Tamil Nadu, 600 082
Website:	consumer complaints

My mobile purchased on 2nd of sept 16, is not working ( touch ) fm 26.2.17. I went to Nandanam service center. They said that some part, very small IC is to be replaced. Its cost rs.5000/- Instead requested to buy a new one. My mobile is under warranty . Mobil cost itself is rs.4750/-. When under warranty why should we pay? We are not satisfied with the service.

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Apr 8, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)

Mar 01, 2017

Mahasukh Baraiya's response Divaise not working