[Resolved] Samsung India — model name sm-j701f zodins is not run

santoshpandey5750

from Kanpur, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh

I buy samsung j7 nxt date 22/09/2017 but he is not run manually & this set is may - may time hang. I go to service center date 25/09/2017 & service center return my phone 29/09/2017. But this phone is not run manually & this phone many more time hang, i go to service center date[protected] & phone recived to service center.
I want to change my mobile phone & new mobile give me.

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Nov 4, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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Comments

indra kumar agarwal

from Jaipur, Rajasthan

Dear sir, we are purchase the l samsung lcd monitor in the last year . the monitor are not properly work .plz take action in ths matter immedaitely.

From
Supreme Gas Agency
jaipur
[protected]
[protected]

Samsung India Customer Care's response, Oct 14, 2017

Verified Support

Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd