[Resolved]  Samsung India — motherboard of samsung galaxy c9 pro

Address:

700012

I have bought samsung galaxy c9 pro from samsung smart phone café on 25/02/2017. Product code: sm-c900fzkd. Imei no: [protected]. The phone was fantastic and beyond my expectation at the beginning. But after 10 (Ten) months i. E on 23/12/2017, my phone was completely shut all of a sudden. I immediately visit the nearest samsung mobile service centre for enquiry. They have informed me that mother board of this phone was crash. (Request no: [protected]). As it was in warranty periods they change the mother board as on 27/12/2017. But within 6 (Six) month from the date of repairing, i. E on 13/06/2018 the same thing occurs again. Again mother board was crash as inform by samsung service centre (Karuna management services ltd) and told me that rs 12000/- will require for new mother board for this phone. My question is that how could a mother board crash within 6 months?. Samsung is a high brand product and trusted product. I request to look into the matter and change my mother board of c9 pro without any deposit as it was only six months from repairing.