[Resolved] Samsung India — my complaint is against non delivery of free product along with 49 inch led tv

Radhakrishnan Ayyappan

from Mysore, Karnataka

Address:

Chennai, Tamil Nadu

I have purchased samsung 49inch led tv from sathya home appliances, arumbakam chennai -600106, on 30/10/2017. During purchase they promised me to give free gift of 2.0 samsung woofer. But after purchasing they didn't given the free product. Even after several reminders, they not even responding me.
I kindly request you to take necessary action against my complaint.
My registered contact number -[protected].
Thanks
With regards,
Ayyappan.

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Jan 2, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd