[Resolved] Samsung India — my samsung android j7 snached/strip of by a thief/snacher | |||
Sir, I have puched 2 samsung j7-2015 android on 13/4/2017 from m/s mobile store sundernagar. One of them was with my daughter bearing imei no [protected]/ was snached by snacher at balongi near mohali on[protected]. Your are therefore, requested to block this android because some imported data is in the mobile. Thanks. G. A. Kaushal Vpo kothi, hp Was this information helpful? | |||
Apr 26, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Mar 26, 2018 Samsung India Customer Care's response Dear Sir, Greetings! This is in regards to the complaint of your Samsung Mobile. We are sorry to hear the loss of your mobile phone. As an immediate step incase FIR for the same is not registered so far, we request you to kindly do the same at the earliest to avoid any misuse of the phone and data. The feature of “FindMyMobile” which helps to find your device in case it is lost and also helps you to protect your data, the same needs to be activated by the customer on his/her own by login to Samsung account and enabling the required options on the mobile. We would also like to state that all the basic features, interface etc. are explained at the point of sales. As there has been no deficiency in the product/services we would not be able to consider any request for replacement/refund for this product. Thanks & Regards, Customer Experience Samsung India Electronics Pvt Ltd (SW Asia RHQ) | |||
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