[Resolved] Samsung India — negligence in guarantee service-wa90j5730ss/tl | |||
Dear sir, Further to my reference number [protected], please note that your service engineer visited on[protected] to my house and witnessed the machine error. Accordingly they said mother board to be changed. As per my previous complaint register [protected] on 06th june-2017 (Same error), they have taken the machine (1 month in their workshop) and repaired (Replaced balance bush, spring — except mother board) and returned to me with out rectifying the defect. Now i feel that you want to change all the parts except the washing machine body. Hence i request you to replace or refund the machine and i am not happy or trust in your service/product. Please advise. Till now i didn't receive any information from your side. My no.[protected] or janet no-[protected] Was this information helpful? | |||
Nov 7, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 06, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd Oct 31, 2017 Updated by bijujanet Dear Sir, After 2nd repair, again we are facing same problem now. 2 times works normally and 3rd[protected] time went back to ub (photo attached)  | |||
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+91 89 3993 9899 [Customer Care]
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I have taken care of my phobe very mannare after that it happend..i m very disappointed i have used galaxy y..galaxy j1..galaxy grand neo as well...itz my 5th phone n this had never happen before...
Feeling very hurt that my brand new phone is not ok n it is not working SANMSUNG a brand is now not as good before...