[Resolved] Samsung India — new led tv display gone | |||
Hi Team, I apprise my grievances as an esteem customer of Samsung, as I bought a 55 inches LED TV UHD for a big price with a great product value in mind. To my disappointment, the LED display is gone just within few months o[censored]sage. I have contacted the local service provider for a replacement of the product, where Ms. Parvathi escalated to the regional office. Iwas then told to call Samsung customer service toll number of which Ms. Kavitha said that she will not be able to do so and this cannot be escalated further. I write to you with the hope to get support in this matter. We as a family are really dissapointed as it is also at a juncture where FIFA world cup is on. I expect your reply and speedy action by the 9th of July. If not heard from you, I have no option but to seek the help of Public interest litigation under the consumer protection act. I expect your speedy action from your end. Was this information helpful? | |||
Aug 6, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 06, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Our refrigerator buy from one year and it make vary high noise and vibrating highly and it is very high heated so solve it
Refrigerator is in waranty period
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd