[Resolved] Samsung India — new refrigerator complaint | |||||
I am ravikumar, purchased samsung refrigerator on[protected]. At kothagudem, khammam dt., telangana state. Since purchase in freezer getting deevali crackers sound. Three times complaints registered. Latest complaint no. Is [protected]. Just assigned service engineers are not attending the faults. Telling useless stories, but not able to attend. I never expect this type of service from samsung. Simply dragging the complaint. Already 3 months completed. Actually the freezer defraust not working. The so called service engineers even not able to identify. I want no know that whether your service engineers can attend the fault or not. Verify my complaints. If not replace immediately Was this information helpful? | |||||
Sep 9, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Aug 08, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
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+91 89 3993 9899 [Customer Care]
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Regards.
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We would like to inform you that for duplicate invoice, you need to contact the respective dealer.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd