[Resolved]  Samsung India — new refrigerator defect

Address:507101

Refer my online complaint no.2060706. This is my 11 the complaint. First problem getting “tup tup” sounds. Second problem created by your technician. Now your persons contacted sapna srivastava, abhishek srivastava, sandeep sing. Comedy is that first they are giving mail... Your number unget. All are giving same mails. Their motto is they want to create third defect i. E. They want to take photograph of damaged freezer inner parts which was done by technician. By this i came to know that you are least bothered about complaints. You will drag the complaint till guarantee period. I am questioning you... Refund my refrigerator cost i. E. Rs.62517/- and take your refrigerator, otherwise replace refrigerator.
Was this information helpful?
No (0)
Yes (0)
Nov 8, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information