[Resolved]  Samsung India — New Samsung S8 Mobile battery and charging problem

Address:

Mumbai City, Maharashtra, 400025

Respected Sir

I Bought new Samsung galaxy S8 64 GB phone 9June 2017. I used the mobile very handle with care. On 30.06.2017 phone discontinued the charging and shows error message of "moisture detected".

It is really surprising that a new phone which not used hardly for one months shows such type of error message. I am also unable to take the data backup before submission to service center due to no charging avalable. It is really a huge loss for me due to phone charging problem.

I have only a single phone. Now today i am without phone for last 3 days. My works getting very distrubed. I have already submitted the phone on 03.07.2017 at Samsung Dadar East Service center but till today i do not got the phone return.

While talking with samsung service center, they told that parts is not available. Now i really very much frustrated by taking Samsung S8 mobile phone.

Now i do not want this phone any more and request to return back this phone to samsung. I would go ahead for some other phone.

I request you to do the needful for the same. Otherwise i will be found to forward it to higher authorities regarding this. Watling for your reply in positive.

Thanks Deepak Saini
M: [protected]