[Resolved] Samsung India — No chaque refund my mobile please | |||
Complaint No.: 148425 Complaint Type : Complaint Posting Date : [protected]:35:38 Complaint Details : Company:-Samsung Model-j26 Date Of Purchase-18/11/2016 IMEI No:- [protected], Warranty- Yes Name and Address of the service center - service center / shop 1, 2, & 3 plot no 4 RS.RE copper khairne navi mumbai maharashtra 400709 Job sheet/Work order no.-[protected] Amount :-9800/- Problem Details-as per the consumer, got display problem. he submitted in SC of the company on 30/11/2016. he got call from SC that submit his mobile bill and box for refund, . he did not get refund. he called to the cc of the company. they replied him, his chaque has made and asked him to share cancel chaque on 30/12/2016. he shared that. he wants refund. Agent Remark: advised him to lodge complaint on website. Was this information helpful? | |||
Mar 9, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Feb 06, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd Verified Support Feb 06, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
1 Comment | |||
Comments
61%
Complaints
18887
Pending
0
Resolved
11174
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
am a regular user of samsung mobile from appox past 10 years but now m very much disappointed by samsung guru music 2 mobile because it creates sounds as beep in nyt in day anywhere anytym. Rather than i hv selected its profile as silent but it creates sound as beep and its very much irritating. i hv updated its softwere but prob is as it is.