[Resolved]  Samsung India — No chaque refund my mobile please

Address:400701

Complaint No.: 148425
Complaint Type : Complaint
Posting Date : [protected]:35:38
Complaint Details : Company:-Samsung Model-j26 Date Of Purchase-18/11/2016 IMEI No:- [protected], Warranty- Yes Name and Address of the service center - service center / shop 1, 2, & 3 plot no 4 RS.RE copper khairne navi mumbai maharashtra 400709 Job sheet/Work order no.-[protected] Amount :-9800/- Problem Details-as per the consumer, got display problem. he submitted in SC of the company on 30/11/2016. he got call from SC that submit his mobile bill and box for refund, . he did not get refund. he called to the cc of the company. they replied him, his chaque has made and asked him to share cancel chaque on 30/12/2016. he shared that. he wants refund.
Agent Remark: advised him to lodge complaint on website.
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Mar 9, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Feb 06, 2017
Updated by [email protected]
Refund
Feb 06, 2017
Updated by [email protected]
Complaint No.: 148425
Complaint Type : Complaint
Posting Date : [protected]:35:38
Complaint Details : Company:-Samsung Model-j26 Date Of Purchase-18/11/2016 IMEI No:- [protected], Warranty- Yes Name and Address of the service center - service center / shop 1, 2, & 3 plot no 4 RS.RE copper khairne navi mumbai maharashtra 400709 Job sheet/Work order no.-[protected] Amount :-9800/- Problem Details-as per the consumer, got display problem. he submitted in SC of the company on 30/11/2016. he got call from SC that submit his mobile bill and box for refund, . he did not get refund. he called to the cc of the company. they replied him, his chaque has made and asked him to share cancel chaque on 30/12/2016. he shared that. he wants refund.
Agent Remark: advised him to lodge complaint on website.
company Remark : Case acknowledge Remark by :Samsung Action Date :[protected]:57:52
Company Status: IN PROCESS
company Remark : Case acknowledge Remark by :Samsung Action Date :[protected]:57:52
Company Status: IN PROCESS
company Remark : Case acknowledge Remark by :Samsung Action Date :[protected]:57:52
Company Status: IN PROCESS
company Remark : Case acknowledge Remark by :Samsung Action Date :[protected]:57:52
Company Status: IN PROCESS
company Remark : Case acknowledge Remark by :Samsung Action Date :[protected]:57:52
Company Status: IN PROCESS
company Remark : Case acknowledge Remark by :Samsung Action Date :[protected]:57:52
Company Status: IN PROCESS
Verified Support
Feb 06, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd
Verified Support
Feb 06, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Hi
am a regular user of samsung mobile from appox past 10 years but now m very much disappointed by samsung guru music 2 mobile because it creates sounds as beep in nyt in day anywhere anytym. Rather than i hv selected its profile as silent but it creates sound as beep and its very much irritating. i hv updated its softwere but prob is as it is.

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