[Resolved]  Samsung India — no notification of one time screen replacement

Address:Mumbai City, Maharashtra, 400055

I ordered the samsung galaxy on max from flipkarts big billion sale when i bought the phone it said in the offers that the phone is eligible for the one time screen replacement offer. I went to a friend of mine who told me it comes on the my galaxy app. I activated the samsung account everything but still no notification of the offer. I just dont know when will they do it its my first phone with samsung n then with such services u wouldn't want to be lied to...
I have the screen shots of the offer n it does mention there about the offer for the phone being eligible.. This i need to enrroll before the 20th or i loose the offer
So samsung pls wake up n do something about it
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Nov 12, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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