[Resolved] Samsung India — no response from samsung after 9 complaints

billykay

from Aligarh, Uttar Pradesh

Address:	Aligarh, Uttar Pradesh, 202002
Website:	www.samsung.com/in

I am fed up of samsung service and its # customer care response system. I have got a call from nidhi who told me she is speaking from the head office of samsung in india and that my complaint will be resolved within 24 hours but its been more than two days since she said that and nothing has happened as of now. I want an immediate resolution to my problem which is related to the samsung refrigerator with convertible freezer that is not working since i bought it on 13th of july 2017. Samsung has the worst customer service in india. I am going to the consumer court tomorrow against samsung. Whomever is reading this please don't buy samsung's low quality products. Samsung is a cheat company.

Was this information helpful?

No (0)

Yes (0)

Sep 2, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd