Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 |
Couple of days ago I was facing the problem with my refrigerator, I called Samsung call center and register a complaint, next day an engineer came and he checked the fridge and informed that gas need to be filled, after that for a week nobody came I spoke with call center executive every time they said the issue will be fixed today only but the prolonged the issue for a week due to that lots to thinks were getting wasted in my fridge. When I filled a complaint here then only they came, what a pathetic service of Samsung, in my life I will never bug a Samsung product and recommend my friends to never buy any product of Samsung. Now again there is problem in my fridge is making lot of noise, I register a complaint on Thursday on Friday an engineer came, and he told that there is gas problem, and said tomorrow someone will come and fill the gas however nobody has come yet, again they are waiting for this complaint. Also its a new fridge why I facing these many problem in it, fridge has not completed one year yet. I want my fridge to be replaced because I may face same problem in future as well and once my warranty is finished they will charge me heavily. Was this information helpful? |
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