[Resolved]  Samsung India — No service from designated service executive

Address:Dhanbad, Jharkhand, 826001
Website:www.samsung india.com

I am a dedicated customer of samsung using various products just because of service as marketed by the company. But my washing machine turned down for more than one month with short circuit problem, but i am not getting any service even after several reminders to service personnel md nizamuddin. He is not picking up my phone. I will consider in future to buy any product from samsung after such worse experience. I am residing in dhanbad main town. If i failed to get service from samsung and have to buy a new machine then surely it will not be a samsung product.
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Oct 15, 2016
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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