Samsung India — No value for customers

Address:	600091
Website:	www.samsung.com/in

Query Reference: [protected] I am completely disappointed with the service, I have been literally cheated by Samsung. I am writing this not for a resolution from Samsung which I know I would never get, I am writing this for the world to know about Samsung customer service. I purchased Samsung S6 edge plus one of their flagship model from authorised Samsung shop and have been promised by Samsung employee of free wireless charger and zero percent EMI however none of which were true. With multiple mails and calls with customer support the only reply I got was I am not eligible for the offer and they never bothered to liaise with sales person why incorrect information was provided to me. I am not complaining to get a free wireless charger or what so ever but I writing this because it's not right for Samsung to get away with the lie they told me to make a sale. I would never buy product from Samsung hereon and sincerely advice people not to buy from Samsung who don't value their customer and act with no integrity. Thank you Naveen