[Resolved]  Samsung India — non cooling refrigerator purchase at day one

Address:

Gorakhpur, Uttar Pradesh, 273001

I purchased the above model refrigeratoregrator on date 29.4.2018 from Haryana traders, M.P.bulding Golghar, Gorakhpur.of prize 21500/-.At the time of installation, it dose not respond cooling day one.I complaint customer care on 29.4.2018 through dealer which complaint no [protected] and again complained through customer care on dated 6.6.2018whose complain no [protected].Samsung service eng.visited my house but did not rectify cooling problems.I again complain in Samsung customer care on 7.6.2018, 8.6.2018, 9.6.2018, 10.6.2018 and 11.6.2018 but customer care does not positive response of my complaint.I believe in Samsung products but after purchasing the refrigrator, it will seems that Samsung co.was cheated me.I am diabetic patient and I take human insulin which is kept in cool place, I mainly purchase refrigerator for keeping insulin inside cooler place as directed by Doctor.I humble request to you pls replace the above refrigerator because this product is manufactured defective which was fraudulent sold by your authorized dealer.I again request to you pls replace refrigerator As earlier as possible otherwise I will go to consumer forum which is my rights.

Shailesh Chandra Srivastava
S/O Harish Chandra Srivastava
H.No.188, Chhotequazipur, Gorakhpur
M.No.[protected]