[Resolved] Samsung India — non delivery of product | |||
Hello, This is with reference to Complaint No [protected] The samsung service center had picked up the washing machine for repairs from my flat on the 10th Floor. Before pickup, I had clearly informed them that my Building does not allow washing machine to be carried in the list. The service center had not issue with carring the lift over the stairs at the time of pickup. However, they have now refused to deliver the product back to the 10th Floor claiming that they can only deliver to the ground floor. Was this information helpful? | |||
Jan 4, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 28, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
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2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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