Samsung India — non delivery of product

Address:141-b, street no. 2, dashmesh nagar A , patiala., 147001

It is submitted that i had ordered a samsung washing machine model 3200 hl on 23 of oct. 2019. My order no. Is [protected]. Company promised to deliver it in within 1-2 days. But 6 days past i have no information about my order. I call samsung help but all in vain. They did not reply properly always assures that your product will be delivered with 2 days. So kindly submit my complaint and do the needful by fining samsung.
Regards
Kuldeep singh
Mobile no. [protected]
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Comments

Technician has not visited even after 48 hours of raising the request.
Customer care is 100% useless and has no idea when the issue will be resolved.
They don’t even know the difference between AM and PM.
I am yet to receive the phone I ordered online, I was promised order within 3 day sfrom 17th October, but the order is yet to be delivered.

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