[Resolved] Samsung India — non-installation of washing machine, lack of coordination between samsung people at top and their service center in hyderabad. worst experience | |
Worst experience with samsung. I purchased washing machine 6.2 fully automatic. The service engineer from hyderabad did not come and in spite of crossing 2 days. The call center team, chennai did not take up my complaint seriously about the non-installation. They kept my telephone call on hold and did not respond. There is lack of coordination between samsung india and their service center in hyderabad. They are part of the problem, not the solution. It is the worst experience i encountered in my life time. Was this information helpful? | |
Dec 17, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 12, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd. | |
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