[Resolved]  Samsung India — non-receipt of scratch card against purchase of air conditioner

Product : air conditioner
Purchased from girish sales and marketing, kolhapur, maharashtra
Purchase date : 13th october, 2017
Invoice number : plaza/17-18/1090

Issue : i was supposed to get a scratch card against the purchase. Despite several visits and promises, i have not got it till date. Contacting area sales manager mr ujjal jaiswal did not help. I got only false promises and harassments
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Dec 4, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Dec 09, 2017
Updated by Jyotirmoy Bagchi
complaint resolved by the dealer. Thanks
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