[Resolved] Samsung India — Nor refunding the device cost - S6 Edge

Ganga Setia

Address:

New Delhi, Delhi, 110075

I submitted my device at the samsung janak puri service centre on 14 jan 17, due theft at the service centre my device is not with the company now. I'm requesting for refund and till date no assistance has been provided, It's more than 15days now. Each representative give different information and do not wish to help the customer. need refund asap.

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Mar 4, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Jan 31, 2017

Updated by Ganga Setia complaint reference : [protected]

Verified Support

Feb 01, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd