[Resolved] Samsung India — not getting my order | |||||
I have purchased samsung galaxy s8 on 22 july, i have redeemed wireless charger on 28 july but till now i didn't recieve any thing not a single message from ur side. You have taken a tat time of 15 to 30 days but i hav been waiting since 70days. And kindly update my contact no in my order [protected].. I also have talked to ur customer care executives 3 times but not getting proper reply because they are just lying. Please make it fast as soon as possible.. Thank you Was this information helpful? | |||||
Nov 11, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 09, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd