Samsung India — Not installing my TV

Address:

700055

I have purchased one 32 inches LED TV Model UA32fh400R on 31.12.2015 from Sales Emporium, Nagerbazar, Kolkata. My register ref No [protected] on 01.01.2016 at 11.26 hrs, after registration I called two wise one at 14.42 hrs and confirm me that it will be installed by 8 PM again I call at 20.22 hrs your sevice center says we are very sorry and it will be definitely installed next day in the morning. Again I again call at 13.47 hrs, They said sorry sir it will be installed within 8 PM. I can not understand your service and what is the use of your service center, where you can not kept your commitment. I request several time that I have my problem child in my house and he can not stay with out TV for long time, till you are not brother your customer satisfaction and need Even when they give me your Kolkata customer care number ([protected]) they did not pick my call. In future I will think whether I will go for any SAMSUNG product. Subhasis Poddar [protected]