[Resolved]  Samsung India — Not ready for replacement

Address:110003

I have bought samsung galaxy c9 pro on 2nd july, 2017, they gave me 15 days of replacement. My phone heat up while charging and talking. i went to service centre for replacement but they are not ready. first they told me its software problem they even fixed but it still heat up. so i went again there but they are not ready to replacement. please help
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Aug 20, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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